By vibha Tambe on Thursday, 08 May 2014
Posted in Technical Issues
Replies 6
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We are using the easydiscuss with joomla 2.5.11
I am facing a issue when adding reply on the added question it shows the following error
"Sorry but the system was not able to detect the id"
and we are using cpanel as a hosting server.

Please Send me the reason why this is happening.
Hello vibha,

Can you provide us with backend access and ftp access so that we are able to assist you on the issue much quicker.

Please be advise.
Thanks.
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Thursday, 08 May 2014 15:39
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[Removed site details]
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Thursday, 08 May 2014 16:24
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Have you received the server details because it is not showing in the thread.
When can i expect a reply?
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Thursday, 08 May 2014 19:15
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Hello vibha Tambe,

I am sorry for the late reply.
I have check your site and it seems like there are redirecting command in your site htaccess. I have commented it out and now it worked as it should be.
Can you check it for me is the issue is still persist.

If you have anymore question, please don't hesitate to ask us.
Please be advise.
Thanks.
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Thursday, 08 May 2014 20:15
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now it's working, Thank you !
Can you tell me which line you are commented in htaccess file.
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Thursday, 08 May 2014 20:23
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Hello vibha,

It's the one that performs 301 redirection from http://site.com/index.php to http://site.com
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Friday, 09 May 2014 00:42
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