By Rowan Hoskyns Abrahall on Monday, 27 January 2014
Posted in Technical Issues
Replies 13
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Missing: best or worst rating
Missing: name

This also appears in some comments. Any idea how I fix this?
Hello Rowan,

So sorry for the delay in getting back to you. I checked your issue and please try with this file

JOOMLA/components/com_easyblog/themes/default/ratings.form.php

Also about the name do you mean the Author name? As for the comments we actually do not have rating for comments. Hope this helps.

Thanks!
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Monday, 27 January 2014 16:18
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Thank you this appears to have sorted out part of the problem.

I am dealing with authorship.

Another error I am getting is as follows:-

Error: No rich snippet will be generated for this data, because it appears to include multiple aggregate reviews of many items, instead of a single aggregate review of one item
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Monday, 27 January 2014 20:47
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Hello Rowan,

Hm, this is odd because I remember fixing this in one of the later versions. Can you please provide me with the link to the page so that I can run some tests with the authorship testing tool?
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Monday, 27 January 2014 23:01
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I've turned ratings off and this fixes things, but ideally would like them on.
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Tuesday, 28 January 2014 01:11
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Thanks for updating Rowan but I need to actually test the URL
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Tuesday, 28 January 2014 02:50
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I've given you the url below - please only turn on ratings for testing then turn it off again (unless you fix it of course )
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Tuesday, 28 January 2014 20:17
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Hello Rowan,

Is there some special admin url for the site? Whenever I try to access the /administrator/ portion it always bounces me back to the front page.
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Thursday, 30 January 2014 00:35
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Opps - see below!
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Thursday, 30 January 2014 00:46
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Hello Rowan,

I could not access your backend using the url you had provide, please advice?
screenshot -->

Please also provide us with FTP access just in-case we might need to access your site's files for debugging.

Thanks:)
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Sunday, 02 February 2014 11:48
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You spelt chihuahua wrong - or I did
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Sunday, 02 February 2014 18:27
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Could you please remove that screenshot from public view - it gives my admin url away.
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Sunday, 02 February 2014 18:28
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Hello Rowan,

Sorry for the late reply. I've tried to access your admin but I got this: http://screencast.com/t/naDqem9C . And also I can't access your FTP:

Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server

Please advise.
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Tuesday, 04 February 2014 19:15
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Hello Steve,

Can you please start a new thread and also provide us with the back end and FTP access to check on this?
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Sunday, 23 February 2014 13:19
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