By Gary Leigh on Tuesday, 06 June 2017
Posted in Technical Issues
Likes 0
Views 583
Votes 0
I'm having an issue where none of the tabs on the Easydiscuss config menu are responding at all. I click on them and they don't update or change. Same with the menus on the front end.

I have tried uninstalling and reinstalling it, but to not success.

Would appreciate some guidance.

Also, when I registered my license, I had to change the default folder from /EC/ to /empathsocial/ and I have no clue how to change it. Would also appreciate some assistance here.

thank you.
Hey Gary,
You're welcome.
Actually, perhaps you can try adding https:// into the cdn url. The issue could be related to using a non-https url for the cdn in your https site, hence the 'blocked loading mixed active content' error.
·
Tuesday, 06 June 2017 11:42
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Gary,
We have helped you change the licensed domain to your live site. This should also apply to the subdomain sites.

For your issue, when I changed the system to development mode, the system loads the script file(easydiscuss-4.0.15.js) from the site instead of from the cdn and it works(http://take.ms/UBIUI). This means that somehow there is a problem with the cdn(http://take.ms/D8ELR).
·
Tuesday, 06 June 2017 11:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you for doing that.

I've removed the CDN code and it's working again.

Is this something that I should not use or is it possibly a bug? In any case, it's fixed the immediate issue.

thanks again.
·
Tuesday, 06 June 2017 11:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes, that seems to have fixed the issue. Or at least, the issue has not returned.

Thanks for your speedy response and help.

have a good day!
·
Tuesday, 06 June 2017 11:54
·
0 Likes
·
0 Votes
·
0 Comments
·
You're most welcome Gary. Glad to know your issue is resolved.
Feel free to start a new thread if you have any other issues.
Regards.
·
Tuesday, 06 June 2017 11:56
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post