By L'Eclaireur SARL on Monday, 21 November 2016
Posted in General Issues
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Hi,

I have some issues with easysocial, I hope you can help me.

1- when I try to change something in personalised fields in a category group, I have an error message: error saving form. cf. https://snag.gy/28D0Re.jpg

2- When I try to use "create new event" button, nothing happens (in group event)

3- I have no "join group" button, when I search group by search system: https://snag.gy/3ZJSAK.jpg

4 - General : in frosty theme, the last letter of name is on an other line like: https://snag.gy/QUqOGk.jpg

Thank's
Hi Virginie,

Please find my answers from your inquiries below.

1- when I try to change something in personalised fields in a category group, I have an error message: error saving form. cf. https://snag.gy/28D0Re.jpg

The reason you hitting this error is because you did not include all the mandatory fields required for each category custom fields as you can see from my screenshot here, http://take.ms/8KohM . I've helped you to include "group notification type" custom field and the saving is now working correctly.

2- When I try to use "create new event" button, nothing happens (in group event)

It seems like you did not include the following custom fields inside your group category, http://take.ms/J3CMf hence by default the event creation should be disable by default and the creating event button should not appear inside the group. I will forward this issue to our developers to get it fix soon.

In the meantime, I have added "Event Create" custom fields into your group category and you should be able to create event now in group.

3- I have no "join group" button, when I search group by search system: https://snag.gy/3ZJSAK.jpg

May I know how do you perform the search here? when I tried to search for group using easysocial search, the layout is a little bit different than from your screenshot above, http://take.ms/ioc8v .

4 - General : in frosty theme, the last letter of name is on an other line like: https://snag.gy/QUqOGk.jpg

I've applied the css fix inside your /templates/cmonecole/css/template.css and it should showing up correctly now. Please have a look.
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Tuesday, 22 November 2016 11:59
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Thank's for your help.

1 and 2 are news options ?

For 3- See screenshots :
a- I write my search in search field: https://snag.gy/btQiTY.jpg
b- I click on one result: https://snag.gy/PCQGUz.jpg

So I haven't "join group" button, how do you do to have an other screen ?

A new error in group screen: https://snag.gy/xX7GfT.jpg

Best regards
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Tuesday, 22 November 2016 17:24
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Hi Virginie,

1 and 2 are news options ?

"Group Notification Type" is a new custom field that are introduced in easysocial 2.0. "Event Create" custom field has already exists previously in older version of easysocial hence it is not new.

For 3- See screenshots :
a- I write my search in search field: https://snag.gy/btQiTY.jpg
b- I click on one result: https://snag.gy/PCQGUz.jpg

Hm, strange. I just tried to replicate the issue with the provided steps but it seems like everything is showing up correctly as you can see from my video link here, http://take.ms/w6Rhy . Am I missing something here?

A new error in group screen: https://snag.gy/xX7GfT.jpg

It seems like it was caused by incorrect sef configuration of your EasyDiscuss where it not able to get the correct item id for the discussion permalink. I've fixed this by changing the settings value from your backend > easydiscuss > settings > search engine > advanced settings > routing behavior to use fix menu itemid.
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Tuesday, 22 November 2016 18:46
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Hi,

I have found the difference: you are log with superadmin, but If you are log with ape member or ape admin you can't access to join button group ! Even if in type profil authorisation it's ok. https://snag.gy/4WymQR.jpg
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Tuesday, 22 November 2016 19:12
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Hi Virginie,

Can you provide us with the user credentials that are having the issue above so we can see the exact permission level that causing the issue here?
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Tuesday, 22 November 2016 19:33
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Ok, I have update my details info ! APE member and APE admin don't work with "join button"

Thank's
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Tuesday, 22 November 2016 21:25
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Hi Virginie,

I am really sorry for the delay of this reply. It seems like it was caused by your current template hiding the footer of the group header. I've create a css override inside your /templates/cmonecole/css/template.css and the join group button is now showing correctly, http://take.ms/V1fz5 .

Please have a look.
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Wednesday, 23 November 2016 11:12
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Hi,

Ok for css files.

An other issue : when I'm in group details (on backend - log with super admin) I can't access to all fields, I have just the 1st one: https://snag.gy/smv71A.jpg ; When I click on another link, nothing happens. I see that href = javascript.void(0), so it's normal or a bug?


Thank's
Virginie
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Thursday, 24 November 2016 21:43
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I've applied some fix in this file -> JoomlaFolder/administrator/components/com_easysocial/themes/default/groups/form/fields.php , it should work fine now.
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Thursday, 24 November 2016 23:30
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Hi,

Thank you ! But if I do an upgrade of easysocial, I'll lose this file, no?
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Friday, 25 November 2016 22:11
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Hello Virginie,

It's a weekend here so I can't check with Arlex but looking at the recent changes in our repository, this issue has already been resolved in the latest EasySocial 2.0.6.
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Saturday, 26 November 2016 22:58
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Thank you

I do the update and It works well
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Tuesday, 29 November 2016 18:20
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Tuesday, 29 November 2016 18:52
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