By Todd Hunter on Sunday, 19 March 2017
Posted in Technical Issues
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We have discovered a glitch in event creation - some events will not show in upcoming events modules depending on how they are created.

The successful method:
Click on your username and select groups. Select the group in question. Select the 3 dots and select create event and follow the process.

The UNSUCCESSFUL method:
Select the small folder icon and group name under the title of an existing event. It shows a blue box with "New Event". Follow the process of creating an event.

If you use the unsuccessful method we observe the following:
1. The process does not ask you to select a category for the event
2. The event does not send out any notifications of its creation
3. The event does not show up in certain modules such as the upcoming events module.
Hi Todd,

Correct me if I'm wrong here:
The successful method:
Click on your username and select groups. Select the group in question. Select the 3 dots and select create event and follow the process.

-> Do you mean you create an event under a group for this (like this: https://www.screencast.com/t/r2XDIeI4cm ) ? If yes, it will go to choose event category page and the event created will notify to the member in the group.


The UNSUCCESSFUL method:
Select the small folder icon and group name under the title of an existing event. It shows a blue box with "New Event". Follow the process of creating an event.

If you use the unsuccessful method we observe the following:
1. The process does not ask you to select a category for the event
2. The event does not send out any notifications of its creation
3. The event does not show up in certain modules such as the upcoming events module.

-> For this, do you mean by clicking the 'event category' folder icon : https://www.screencast.com/t/CNVw2WPgnKfU and click on the 'new event' button: https://www.screencast.com/t/8zPIaodMtwoj
If yes,
1. The process does not ask you to select a category for the event

-> Yes, it will not ask you to select a category as you already go to specific event category as you click the 'Monday Night Bible Study/Home Group' folder icon (for example). So, the event will be created under this category
2. The event does not send out any notifications of its creation

-> This step go the same process as you go to Events>New Event : https://www.screencast.com/t/csz2GfeJVA
where it is not under a group as it doesn't send out notification to members
3. The event does not show up in certain modules such as the upcoming events module.

-> I've tested this on your site, seems like the event that I've created using this method was appeared in the upcoming event and event modules: https://www.screencast.com/t/J7VlydgXuJ https://www.screencast.com/t/aH7IcRXIUT3B

Hope this helps
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Monday, 20 March 2017 11:42
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