Some avatars are missing after update
By Dalia Jas on Friday, 02 December 2016
Posted in General Issues
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Hello,

After update to EasySocial 2 avatars for users to upload are missing.

I mean, its no problem for me to upload them again in Profile Types / Default avatars / You can add default avatars for this profile type. Users can then select the ones they want to use.

But the main problem is that old users who already selected them are now blank.

Is it connected with amazon S3 storage?
Hello Dalia,

This is not an Amazon issue since Default avatars won't get uploaded to amazon. I've browse through your folders and found out that you have made a backup folder: http://take.ms/v2I8n . Since the original folder (/media/com_easysocial) is not there, Easysocial Installation will create a new one as you can see there is a new folder created. All your default avatars are in the com_easysocial_bak. I have moved all the default avatars into your newly created ../media/com_easysocial folder and the avatars is loaded fine now: http://take.ms/slWeQ . Hope this helps.
Nik Faris
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Friday, 02 December 2016 12:20
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Thank you very much.
Dalia Jas
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Wednesday, 07 December 2016 19:20
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Abdul Warith Norudin
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Thursday, 08 December 2016 13:11
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