social sharing "likes" zeros out
By Jerry Hayes on Saturday, 21 January 2017
Posted in Technical Issues
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i keep having articles i write and promote get say - 80 "likes" and thats great. it makes my articles look good and popular. however, at times i go look again later and its' 0.

what is happening or what am i doing that makes those reset to 0 and losing all the social "momentum" i gained previously?
Hello Jerry,

Unfortunately that is the only way Facebook is able to identify the page and the number of likes / shares performed on that page. When you change the permalink of an item, Facebook will not be able to know that the item was related to a different url
Mark
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Saturday, 21 January 2017 23:51
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facebook likes in particular.

http://www.renegaderadio.net - see "an evening with patrick kennison" for example - it had 60+ likes and is now 0.
Jerry Hayes
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Saturday, 21 January 2017 07:23
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

May i know do you have change your blog article URL recently?

For example this URL :
.../index.php/social-articles/Music%20News%20Interviews%20Reviews/an-evening-with-patrick-kennison
- /index.php (URL Rewriting)
- /social-articles (menu alias)
- /Music%20News%20Interviews%20Reviews (category alias)
- /an-evening-with-patrick-kennison (blog alias)

Because Facebook LIKE is actually follow your blog URL to store the LIKE data, if the blog URL get updated mean all the LIKE count will start from 0.
Arlex Wong
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Saturday, 21 January 2017 12:19
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likely as i have done some moving things around but there are times ill need to regroup for SEO. I hate to lose all social history because i had to change a category name.is that fommon for *all* social tracking plugins?

as always your support reply times are just fine.
Jerry Hayes
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Saturday, 21 January 2017 19:49
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ok - so it's a facebook thing and that makes sense. appreciate the answer!
Jerry Hayes
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Sunday, 22 January 2017 00:17
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Thanks for understanding Jerry
Mark
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Sunday, 22 January 2017 00:38
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