By Chris Hall on Friday, 16 January 2015
Posted in General Issues
Replies 11
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Hi, I have a site using the social share options in the EasyBlog.

Google+ works fine for me on both laptop and Android mobile in that I can both + and share to Google.

However the site owner says that with her iPhone she only ever gets the Google+ option and no ability to share.

Anyone come across this? (Haven't got an iPhone so can't check.)
Hello Chris,

What's the URL to your client's site so that I can test this with my mobile device?
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Saturday, 17 January 2015 03:14
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Hi Mark, go to http://www.encouragedbygod.com and select any article, then use the social icons.

The Google+ works for me in that it adds a plus and then opens up a small window allowing me to share to my Google page. My client says here iphone doesn't offer the sharing option,

Thanks
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Saturday, 17 January 2015 17:36
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Hello Chris,

Just tested this on my iphone device and it does appear correctly as you can see from my screen shot attached below.
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Sunday, 18 January 2015 01:50
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Hi Mark, it does appear ok but functionality seems to be the issue.

If I click on the +1 with my Android phone then I also get a 'window' opening allowing me to share the post.

My client, with her iPhone gets no option. That's the issue she has.
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Sunday, 18 January 2015 07:22
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Hi Chris,

I am sorry for the late reply.
I have tested this using Iphone 5s using Safari browser and I can't replicate this issue with your site. May I know which Iphone do your client has and which browser do he use?

Please advise.
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Monday, 19 January 2015 16:51
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Hi, she reports she uses an iphone5 and google browser.

Thanks
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Thursday, 22 January 2015 02:49
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Hi Chris,

I am sorry for the delayed reply and I have able to replicate this issue.
I have done some research in Goggle+ Api, and I have learned that Google+ share button are different for IOS and android. For android, it can use g+1 button to the share the blogpost, while for IOS, it need to use g+1 share button.
To help you fix the issue you're having, can you kindly provide us with backend access and FTP access so that we can help you apply the necessary fix to your site.

Hope this can help.
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Friday, 23 January 2015 16:34
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Hi mohdyasseribz,

Site details in the tab.
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Saturday, 24 January 2015 05:31
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Hello Chris,

I am really sorry for the delay of this reply as it is a weekend for us here. I have added another share button for google, can you give this a try again now?
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Saturday, 24 January 2015 15:02
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Hi, my user is reporting the original issue of not being able to share from the Google+ button.

Perhaps the upgrade to v5 overwrote any changes?

Thanks
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Friday, 16 October 2015 22:41
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Hey Chris,

I am really sorry for the delay of this reply as it is a weekend for us here. Could you please start a new thread on the forums and provide us with the login credentials and the steps to reproduce this issue please?
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Saturday, 17 October 2015 13:11
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