Hey there,

Can you please edit your first post at the top and include the following access please?

- Site Admin access (Please ensure that the user has super admin access)

- FTP access (We need this because if we use a file manager in Joomla, there are times where we have a typo and this might eventually break your entire back end and front end for instance if we are editing a system plugin). There is no way to save the site unless we have the ftp access.

And can you provide us with those links so that we can further check this issues?

Ok, I created the new ticket with SuperAdmin access and FTP account.
Thanks

Davide

HI there,

Not really sure what you meant here actually. Where did you create your ticket? Please advise.

By the way, in the future you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies