Social buttons reset after changing domain name of website
By Till Ahrens on Tuesday, 29 March 2016
Posted in Technical Issues
Replies 5
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Yesterday I changed the domain name of my website and noticed that all the social buttons in easyblog specially the facebook likes and shares are reset to "0".

Is there a way to get the facebook counts back? Like telling Facebook to use my old domain name?

This is my new domain name: http://www.tillahrens.de/
The old one was: http://www.astrologiehamburg.com/

Thanks

PS: there seems to be something wrong with my most popular post module.
It's called "Beliebteste Blogeinträge"
It's located directly under the post listings. It has 4 counts and 1 column.
The 2nd two counts there appears no introtext. Please check this for me!
hey Till,

I am sorry for the delay of this reply,

Unfortunately that was not possible to restore back these Facebook count from your old domain blog post, is because this is actually handle by Facebook, once that blog post URL format/domain name already changed, that Facebook count will fall back to 0.


PS: there seems to be something wrong with my most popular post module.
It's called "Beliebteste Blogeinträge"
It's located directly under the post listings. It has 4 counts and 1 column.
The 2nd two counts there appears no introtext. Please check this for me!

Can you provide us with your FTP access so we can better have a look?
Arlex Wong
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Tuesday, 29 March 2016 12:23
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Thanks so far. I provided you with the FTP access.
Till Ahrens
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Tuesday, 29 March 2016 13:14
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You're welcome Till, I've checked in your database regarding these 2 posts, it seems like these 2 post content is actually stored as `content` instead of `intro` columns, you can check from your database -> #_easyblog_post table > ID 9 and 24

I am not really sure why this happen only this 2 post, to temporary solve this you have to include read more link under this following post :

http://www.yoursitedomain.com/administrator/index.php?option=com_easyblog&view=composer&tmpl=component&uid=70.783

http://www.yoursitedomain.com/administrator/index.php?option=com_easyblog&view=composer&tmpl=component&uid=9.801

Note : Replace back your site domain url.
Arlex Wong
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Tuesday, 29 March 2016 17:34
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Okay, I posted the links under the entry text. Seems to be working, thanks!
Is it possible this is related to the change of my domain name?
Till Ahrens
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Tuesday, 29 March 2016 19:18
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You're welcome.

I believe that issue is not related when you changed your site domain is because it should not change any data from your database when you change your site domain name.
Arlex Wong
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Wednesday, 30 March 2016 10:20
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