Social Buttons on Posts
By Mike Grohowski on Sunday, 20 July 2014
Posted in Technical Issues
Replies 5
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Votes 0
I just noticed that the social integration buttons and such no long show how they are supposed to... I don't know how long that has been like that but I dont see my google profile link (yes, I have the google+ URL in my user profile), I don't see Facebook like or share button there or the add this button.. it USED to be there... now it's not. I haven't done anything for it to stop being there. And yes, I have Facebook properly setup in easy blog settings as it posts to my Facebook Page with no issues. Here is a link so you can see what I am talking about: https://www.insidethemarket.com/market-central/friday-july-18th-2014-nightly-trading-report Twitter and the google + button do show. But I don't see my Google URL like this post talks about: http://stackideas.com/forums/google-authorship-1

Everything in the Settings - Social Integrations is enabled.

ALSO - for an unrelated issue: for some reason... I post a blog and it ends up making 2 URL's to it...
For example: here is one URL of the post:
https://www.insidethemarket.com/nightly-report/friday-july-18th-2014-nightly-trading-report

Here is the same post on another URL: https://www.insidethemarket.com/market-central/friday-july-18th-2014-nightly-trading-report

On the Market central page is where you get the https://www.insidethemarket.com/market-central/friday-july-18th-2014-nightly-trading-report link... It provides that link from the Blog module you guys offer... it seems to make it's own link based on the Menu it's associated with rather than take the original link... which is: https://www.insidethemarket.com/nightly-report/friday-july-18th-2014-nightly-trading-report
Hello Mike Grohowski,

I am really sorry for the delay of this reply as it is a weekend for us here.
Can you provide us with your Joomla backend and FTP access so we can help you check on this?

By the way, It looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?
Arlex Wong
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Sunday, 20 July 2014 13:13
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Hi guys, I have the same issue with social buttons disappearing form the posts and all the likes are gone… Please could you assist, I messaged you separately as well

http://www.caramelolatindance.co.uk/blog

thanks
Anna
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Monday, 21 July 2014 04:23
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Hello Anna,

I have checked in your blog page -> http://www.caramelolatindance.co.uk/blog
It look like the Facebook social button is appeared in your site, am i missing something here? Check my screenshot below.
By the way, I would personally prefer that you start a new thread instead.
Arlex Wong
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Monday, 21 July 2014 10:45
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Hello Arlex, thank you for getting back. This is a bit weird, maybe it needed some time after website publishing to pick up all the likes again and re-appear. It certainly was not there when I wrote the post.

Re: your comment, I have been previously asked on support forums to group similar questions in the same thread for a neater organisation of support issues. Will note that you follow a different approach

thank you
Anna
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Monday, 21 July 2014 14:59
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Hello Anna,

Have your issue is resolved? If not, perhaps you can tell us step by step to reproduce this issue because I cannot reproduce this issue on your site. Here my screenshot: http://screencast.com/t/pchIaSge , or am i missing something here?

Please be advise.
Thanks.
Yasser Ibrahim
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Monday, 21 July 2014 15:33
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