Hi Jay,

One thing you can try is to clear the smart search index and re-index all the search results. http://take.ms/9dlXX

If it does not work, can you update the provided backend and ftp access as they are not working currently(http://take.ms/vluhh).

Please advice, thanks.

The first option did not work. Stil brings up the incorrect search URL.

I have updated the login details which are now attached to my account. You should be able to get in now that the account has been enabled.

Hey Jay,

When the smart search component index the search results, the urls that are retrieved are actually based on your menu structure(http://take.ms/KLxNa).

As such, I suspect that the smart search indexing is not compatible with the System - Direct Alias plugin's feature which removes the parent alias of the menu item.

For now you can try setting the 'personalbest' menu item as a parent menu item, then reindex the search results and see how it goes(http://take.ms/vfkHA).

Also, you can try consulting the plugin developer as well as they may have a better solution based on your site's menu structure.

Thanks Raymond. That was the trick. They are searchable again. I'll see if I can get the developer to update to the ability to us SEFs

Alright Jay and you're most welcome.

If you have any other issues, feel free to start a new thread so we can assist you.

Regards.