By Karen Laksamana on Saturday, 14 January 2017
Posted in Technical Issues
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Your license states "Assigning these domains will not restrict installation. It only restricts your support requests." I just tried updating Easy Blog on this domain " messiahvancouver.org" which is not on my list of supported sites. Now the site is down on the front end, I cannot get to EasyBlog in the admin, but I can get to anything else in the admin. The home page has EasyBlog feeds so that is why it is down.

I would not have tried updating if I knew it would take my site down. On the old license system you had that was unlimited this site was on the list. But now that I only have 5 sites per license I still haven't completely finished asking you which sites I wanted on the license. I do not need the cedarcreekgristmill.org site, you can remove that one and put in place the messiahvancouver.org domain as I do maintain that site for the client.
Thanks for the explanation, that helps a lot. And thank you for replying on your weekend.
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Saturday, 14 January 2017 11:03
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Hello Bruce,

The installation is failing because you are using the auto updater or launcher. These services are now restricted to licensed domains only.

You can still download the full package from https://stackideas.com/dashboard to install and it will work as it doesn't utilize our API services

I have helped you to update the domain to messiahvancouver.org on your license.
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Saturday, 14 January 2017 10:34
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Saturday, 14 January 2017 12:08
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