Hi John,

Make sure that members of the group has notification set to default/instant(attached). If you have done this but are still not receiving notifications, can you provide us the site's back-end access at http://stackideas.com/dashboard/site so we can investigate?

Nobody is getting the notifications. Is it possible I've set an account default to the wrong setting? And if so, can I push an update to existing users or will they need to do it manually?

Thanks for your help!

... and the setting you described is accurate, so I've modified my original post with admin log-in details. Thanks very much!

Thanks for the access John.

While checking your settings, I noticed that the following is disabled.
Settings>General>Notifications>Enable E-mail Notifications

That setting basically disables all email notifications from EasySocial. If you want to send out email notifications from EasySocial, this setting has to be enabled. You can try enabling this and create new posts. Let us know whether the notifications are working after that.

Thank you, but it's not the email notifications that I'm concerned about. The little bell icon within Community, that lists notifications? It doesn't get pinged when a group that a person belongs to gets a new post in it.

Ok, I'm testing that now. Let me see what my user feedback is. Thank you again for taking the time to help!

Alright John. You're most welcome.

Regards.

That seems to have done the trick. Thanks so much!

You're most welcome John. Glad to know that your issue is resolved.

Regards.