By Ryan Avery on Tuesday, 13 December 2016
Posted in General
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I have a couple of issues. People sign up, and we are not getting there info, and they are not getting our emails. This just started happening.

When they do sign up the pop up is white text with a white background. Can you help with this?
Perhaps you can explain to us step by step how do you sign up on your site? So we can better have a check?
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Tuesday, 13 December 2016 11:09
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http://www.rokslide.com/easyblog

Upper Right hand corner

Thanks
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Tuesday, 13 December 2016 15:05
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Oh, first I thought you mention registration issue.

After troubleshot again, it seems like you hitting this following error :

Array<br/>0<br/><br/>{"error":"API key Disabled: 93206a46c296c817c292f604197936bf-us3","code":104}


Can you check your Mailchimp API key is it correct? Because it seems like this API key no longer to enabled.
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Tuesday, 13 December 2016 15:57
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I guess I need to be clearer. People are signing up but not always getting post emails.

Also when they do sign up the pop-up text is in white just like the background. Do you know how to change this?

What does the Mailchimp API have to do with signing up??
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Friday, 16 December 2016 08:16
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Hey Ryan,

I believe you are mentioned this subscription module right? check my screenshot here : http://take.ms/o3U5T

If yes and if you enabled Mailchimp integration from your Easyblog backend, Mailchimp will take responsible to send out the notification to your new subscriber for this.

So I have a question now, are you still using Mailchimp integration? If yes, can you provide us with your mailchimp user access so we can better have a check?

Ahh, I forgot to response this in earlier, this is your template css override the styling, so it show blank pop up.
I did applied some css fix into this file -> /public_html/templates/blog/html/com_easyblog/styles/custom.css, it should show the text now.
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Friday, 16 December 2016 10:21
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