By Ying Yuan on Thursday, 01 December 2016
Posted in Technical Issues
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Hi,
We could not sign up on our community, because always ask to fill the birthday form that we already fill. Pls help us to solve this bug. Thanks.
Regards,
May
Hi May,
I am not able to replicate this issue locally.
Can you provide us your backend and ftp access at http://stackideas.com/dashboard/site so we can investigate this on your site? Thanks.
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Thursday, 01 December 2016 15:56
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Hi Raymond,
Details have been sent, pls check.
Thanks,
May
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Thursday, 01 December 2016 16:13
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Hey May,
For some reason, it seems the plugin System - RokBooster is causing some kind of issue on EasySocial's scripts causing them to not load properly.
I have temporarily added the registration pages in the exclusion list in that plugin so the registration should work fine now.
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Thursday, 01 December 2016 17:33
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Thank you very much Raymond, it works well now. Excellent team!!
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Thursday, 01 December 2016 17:58
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Hey May,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Friday, 02 December 2016 10:19
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