Hey Marina,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

Many thanks for your quick reply Mark.

Unfortunately I'm not able to give you access as I'm signed by a confidentiality agreement but I've attached a screenshot showing what you see when you go to the blog post - it's the button that states: 'show comments (0)' .

But we want the comments to automatically be displayed once you click through to a blog post, but at the moment you have to click the 'show comments' button. We want them to automatically show and for the user to decide whether to 'hide them.

Can you tell me the file I need to change so that the comments display automatically (so that the toggle is display/hide as opposed to what it is now which is hide/display ?

many thanks,
M.

Hi Marina,

By right the comment should appear automatically without having the need to click on the button just like your screenshot above. May I know do you use any 3rd party comment system for your easyblog?

Thanks, I'm not aware of any 3rd party comment software but I will investigate.

Will get back to you Mark,
Thanks, M.

Hi Marina,

Not a problem. You can also check the integration settings from your backend > easyblog > settings > comments > integration, where it will show the list of comment integrations available.

Thanks Ezrul, will check it out.

M.

Hi,

I can't see any integrations but
I've been trawling through the files and found this .js file (please see attached screenshot).

Do you think it could be that?

M.

Hey Marina,

This isn't actually part of EasyBlog and to be honest, we can't really troubleshoot this without any access to the site.

No problem Mark, totally understand.

Thank you for your responses.

M.

Thanks for understanding Marina, greatly appreciated!

No probs, thanks Mark.
M.

Thank you Marina