By Sean Carney on Saturday, 30 June 2018
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I just added a post in the stream of one of our support groups and have observed something that bewildered me for a long time and I figured I should just spend a few moments to ask what the solution is.

Here is the page where I submitted:
https://www.drcarney.com/club/groups/8-allergies-support

I wrote a notification to let the group members know that the support group has discussions built in (uses EasyDiscuss) and encouraging them to post there.

What I wonder about is that there is an image space that is blank. ie. There is a space to display an image but I have no idea where the image is to come from. Can you help me. I see this often when I am sharing urls from this site.

I realize that if there is no image the post still looks good. But, I am still wondering where that image is supposed to be coming from. :-)
Here is another place where I have the same issue. I just added a link to an EasyDiscuss thread here and had the same blank image show up. I would love to know where those images are supposed to be coming from.

https://www.drcarney.com/kezjoy
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Saturday, 30 June 2018 08:18
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Regarding with your first issue :
Based on what i checked, it seems like this page https://www.drcarney.com/club/groups/8-allergies-support/250-easydiscuss doesn't have any og:image tag image so system generated empty image when crawl to this page.

I will lock this issue into our issue tracker, if the system detected that page doesn't have any og:image tag then do not show that empty space during crawl result.


Here is another place where I have the same issue. I just added a link to an EasyDiscuss thread here and had the same blank image show up. I would love to know where those images are supposed to be coming from.

https://www.drcarney.com/kezjoy

Regarding this, when the system detected if that discussion post doesn't have any image, it will fall back to use default placeholder image (https://keycdn.drcarney.com/components/com_easydiscuss/themes/wireframe/images/placeholder-facebook.png).

If you would like to override this placeholder image, you can use template override for this file
JoomlaFolder/templates/YourCurrentTemplate/html/com_easydiscuss/images/placeholder-facebook.png
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Saturday, 30 June 2018 12:13
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