By Jason Conn on Wednesday, 21 February 2018
Posted in Technical Issues
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Hi everybody!

I'm having an issue when I share an external link on my EasySocial stream. IThe stream item is displaying "Access Denied," and no external image is displaying? Is this normal or do I have a configuration issue?

Thanks for your help!
Hey Jason,

Looks like the problem is because the site at milnesford.com is rejecting the request by our crawler because our crawler is trying to identify itself as Facebook using it's user agent, (facebookexternalhit/1.1) as per identified on https://developers.facebook.com/docs/sharing/webmasters/crawler.

However, it seems like the milnesford.com site is recognizing the agent of "Facebot". I have made some modifications on your site, can you give this a try again?
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Wednesday, 21 February 2018 23:50
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Hi Jason,

I've tried to share an external link seems like it was works fine for me with the image: http://take.ms/W8EV2
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Wednesday, 21 February 2018 11:40
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Hi Muhammad,

I see that. I'm wondering exactly how you embedded the link? I copied and pasted this link: http://www.milnesford.com/used/Ford/2010-Ford-Edge-c90fed940a0e0ae97ec0c9105e0cc3fa.htm into my stream and got Access Denied?
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Wednesday, 21 February 2018 23:32
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Thank you Mark! You're a freaking wizard brother!!! Worked like a charm!
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Thursday, 22 February 2018 02:47
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 22 February 2018 09:58
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