Sharing a video on FB requires 2 times
By Joe Scaramucci on Tuesday, 06 December 2016
Posted in Technical Issues
Replies 3
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Hi,
first time I try to share a video on Facebook, I get no thumbnail video on the popup window (and if I try to publish it on FB I will get no video thumbnail but the default page logo). I have to cancel the procedure and then re-click over the Facebook little icon: now the video thumbnail is perfectly placed into the preview.
See example video HERE

BR
joe
Hey Joe,

Actually that was known issue from the Facebook share, Facebook unable to immediately to retrieve all the thumbnail image from the stream item when you click Facebook share button, because Facebook also need a time to crawl to your stream item page and retrieve those content image and store in their server.
Arlex Wong
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Tuesday, 06 December 2016 10:27
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Thank you for clarification Arlex.
BR
joe
Joe Scaramucci
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Thursday, 08 December 2016 17:34
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You are most welcome.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Thursday, 08 December 2016 17:38
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