Several problems after activating Paypal Sandbox with Payplans
By Wolfgang Künzel on Monday, 21 January 2019
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After activating Paypal Sandbox, I've got several problems. I bought a plan via Paypal-Sandbox payment. Paypal worked fine after I activated the sandbox correctly. After that, I see only blank pages when I use some Sites (e.g. index.php/membership).
In the statistic section it shows several activations, though I bought only one time via sandbox. Before I tried to buy, but sandbox didn't work. I've got an error message, because Paypal sandbox wasn't configured correctly. Although Paypal sandbox wasn't configured correctly, the Plan was activated in the backend. In the frontend, I can see nothing. This happens only with the test-user. If I log in as an other user, the pages render correct.

I use the latest Joomla and PP-Versions (4.01).

And an other question. I think it's possible to change the user-group after activating a plan. I need to activate user group "Pro" and "Premium" according to the plan. What do I have to configure, that user groups change after activation of the plan?
Hey there,

I am really sorry for the delay of this reply as it is a public holidays for us here.

It seems like I was unable to replicate your blank page issue when i trying to access your membership page, you can check my screenshot here : http://take.ms/aEDpC

And I did tried to our sandbox Paypal account pay for one of the subscription on your site, it seems like it doesn't activate it automatically, have you set this following URL into your Paypal configuration IPN section?

[gist type="php"]
https://www.hypnosetherapeuten.info/index.php?option=com_payplans&view=payment&task=notify
[/gist]

And an other question. I think it's possible to change the user-group after activating a plan. I need to activate user group "Pro" and "Premium" according to the plan. What do I have to configure, that user groups change after activation of the plan?

Perhaps you can start a new thread on our forum regarding this question so it would help other moderator can easier to follow up your different issue at the same time.
Arlex Wong
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Monday, 21 January 2019 10:51
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I added that into IPN-Section now. But there will be no problem, if I receive money from other websites? Or do I need a different Paypal Account?

You can see the blank pages if you log in as user "Hypnotiseur". I've sent the User-Login-Data before.
Wolfgang Künzel
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Monday, 21 January 2019 11:22
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I added that into IPN-Section now. But there will be no problem, if I receive money from other websites? Or do I need a different Paypal Account?

I can see that after you added that IPN url, it automatically activate that subscription when the user already pay.
Hm, I am not really understand what do you mean receives money from other website, or do you mean that your current Paypal account got use for other websites as well?

If yes, I think you have to use the separate paypal account for different website, if I am not wrong that IPN section only allow you to set 1 URL right?

You can see the blank pages if you log in as user "Hypnotiseur". I've sent the User-Login-Data before.

It seems like I still unable to replicate this blank page issue when i logged in as this user account "Hypnotiseur". (screenshot : http://take.ms/fGeip )
Arlex Wong
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Monday, 21 January 2019 11:41
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I checked it again. Now I can see the page, after I added the information in Paypal. I cann't understand it, but if it works, it's ok. I will check it again, later. It's very early morning here.

Thanks for fast reply!

Best regards
Wolfgang
Wolfgang Künzel
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Monday, 21 January 2019 11:56
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No problem Wolfgang.

Keep us update if the issue still persists.
Arlex Wong
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Monday, 21 January 2019 11:58
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