Sending a lot of Email Digest
By Victor on Friday, 06 May 2016
Posted in General Issues
Replies 3
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Hello there,

My users complained about a lot of emails they received. One user received more than 70 digest email with the same content in a day. When you release a new feature or a new version, please pay attention to your default settings which may create trouble for site admins. For another example, in ACL of ED4, "Ban User" setting was "Enable" as default for all usergroups.

It is not good when our forum subscribers unsubscribe because of such inconveniences.

So, how to manage those digest emails?

Best regards,

Zafer
No solution yet, other than turning off this feature?
Victor
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Sunday, 08 May 2016 22:06
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I will get our devs to look into this but at the mean time you should turn this option off first.
Mark
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Monday, 09 May 2016 00:04
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Hi Zafer,

Regarding your issue with the digest email, we've identified the issue and fixed internally. For the quick fix, please download the attached php file 'subscribe.php' and copy the file to folder 'JOOMLA/administrator/components/com_easydiscuss/models/' and overwrite the existing subscribe.php file.

Next, please run the below sql to update the subscription's last sent_out datetime so that your subscribers will not receive the same digest email again when you re-enabled the email digest feature.



update `jos_discuss_subscription` set `sent_out` = UTC_TIMESTAMP() where `interval` != 'instant';


Remeber to replace the jos_ to your Joomla table prefix before you run the above sql in your phpMyAdmin.

The same fix will be added into next release of EasyDiscuss as well.

Hope this help and have a nice day!
Sam
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Monday, 09 May 2016 11:28
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