By Hydro Sud Direct on Tuesday, 07 November 2017
Posted in General Issues
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Hi,

I try to configure notification to send email to every active Joomla user on new post. Unfortunately that doesn't seem to work.
I send you my configuration for notification :
https://puu.sh/ygJku/d1b2d43a52.png
and
https://puu.sh/ygJmU/dd881bb10f.png

With this configuration, only super adminitrator get an email... Do you have any idea?
Hi Hydro,

Make sure you do not select any user group in the custom notification section when publishing a post(http://take.ms/jnQyu).

If you select at least one user group here, notifications will only be sent to the selected user group and not all users. This setting in the composer takes priority over the notification settings.

EDIT: Also, make sure this setting is enabled in the editor section: http://take.ms/StKBp

Can you try publishing another post without selecting any custom notification and see if all users receive it?
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Tuesday, 07 November 2017 18:54
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Thank you fou your answer.

I've tried already this morning without custom notification, and it didn't work... That's why I've tried with custom notification.

Custom notification didn't work neither...

Did you change anything on my configuration ?
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Tuesday, 07 November 2017 19:05
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Hey Hydro,

I have not change any of your configuration.

Can you try enabling this too? http://take.ms/StKBp
Then create a new post to test, make sure no custom user group notification is selected.
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Tuesday, 07 November 2017 19:09
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Hi

Thank you, I just tried and the proble is solved.

Could you confirm that notifications are sent the first time the article is displayed on the website (I have "send email on page load enabled" )?
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Tuesday, 07 November 2017 19:28
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Hey Hydro,

Thanks for updating.
Could you confirm that notifications are sent the first time the article is displayed on the website (I have "send email on page load enabled" )?
You should use cronjobs instead of the setting 'send email on page load enabled'. This setting basically means that notification emails will be sent only if someone loads a page on the frontend, which is less reliable than cronjobs.

Cronjobs can help you execute scheduled tasks like sending notification emails periodically.

You may take a look at our documentation regarding cronjobs(link).
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Tuesday, 07 November 2017 19:42
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