Hi there,

It seems that currently i am unable to access your site and it kept loading all the times. By the way, i suspected that it JQuery got conflict with one of your components/plugin on your site. Maybe you can try to enable 'Load Komento's jQuery Library' at Backend>Components>Komento>Settings>Systems>Generalas shown http://take.ms/RCTzA.

Please give it a try and see how it goes

If problems still persist, it would be best for you to check on your site first and why it kept loading and once it done, keep us update, for further check on this issues. Please advice.

Hi. I'm sorry, last week we had issues with my domain registar, now website is working normally.

However, I made the change suggested, "Load koments jquery library" but so for problem persists.

Hello Marcelo,

Can you please set the user "support" to be under the super administrator group? I tried to access the back end and this is only what I am able to see, http://take.ms/ywXnz

OK, just did this alteration. Now siupport user have superuser

Hello Marcelo,

Hm, now I can't seem to access the site at all http://take.ms/e9E2C

OK, yesterday, I had some issues, while was doing some adjusts on server, but was only during an hour maybe. Now site looks to be working fine..

Where are accessing from? what time was it?

Now it looks like is working normally.

Hello Marcelo,

Thanks! I am able to access the site now. After checking the site, the problem lies on JCH Optimize. When you configure JCH to use HTML minifications on "Ultra" mode, it compresses the html codes and also messes up the scripts generated on the page. After changing it to "Basic", Komento works fine now. This is what I have changed, http://take.ms/81PHI

thanks for the kick response...I tested and is working now...

I have One more question, but is not related. I'm thinking of get Easyblog extension, do I need the kommento? or comments get built in?

it also sort out issue with other extension

Hello Marcelo,

Thanks for updating and I am glad that all your other issues are resolved too EasyBlog does have it's own commenting engine and it is also able to integrate with Komento.

The benefit of having Komento is that it could be used throughout EasyBlog and other extensions on your site