By chatchai janchum on Thursday, 01 November 2018
Posted in General Issues
Replies 12
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I know that now we can sell time with Payplans.
But is it possible that we can sell point and time with Payplans?
CJ.
Hello Chatchai,

But is it possible that we can sell point and time with Payplans?
Please explain in details what exactly you needed.
Do you mean Easysocial point ? Please refer below mentioned link, about payplans integration with Es Point ststem.
https://stackideas.com/apps/item/3398-points

Update me.
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Thursday, 01 November 2018 12:08
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After the user (ask group) buys point or time or both.
Point can be used in easydiscuss and then another user (answer group) will got point and collect it enough to refund (payment gateways).
Is it possible for me?
CJ
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Friday, 02 November 2018 00:35
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Hello Chatchai,

I didn't get your requirement properly. Can you please explain with example how the workflow for subscription time and Es Points.
So, i'll assist you.

Thank you for understanding !
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Friday, 02 November 2018 12:39
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User A get point or time by pay plan > user A spend point for ask > user B get point for answer > user B accumulate point > user B need refund with point.
You can see flow chart on attachments
CJ
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Friday, 02 November 2018 16:13
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Hey Chatchai,


Thank you for sharing detailed information. Currently your requirement is not possible with Easysocial point and Payplans the way you want to utilize. But it's possible by customization in both extensions Easysocial and PayPlans.

if you require us to perform the customization for you, you can always request for a quote from us at https://crm.stackideas.com and select "Customizations" . Our sales person would be glad to send you a quote for the customization that you have requested."

Update me if you have any query.
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Friday, 02 November 2018 17:43
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Can you pinpoint which step of workflow is not possible if EasySocial points and Payplan integrated?
I will understand more!
CJ
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Friday, 02 November 2018 18:17
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Hello Chatchai,

Currently Payplans Easydiscuss point will assign points only to user when he purchase the subscription. Refund of points is not handled in payplans. In case of Easydiscuss currently there is no functionality to check points when he ask/ discussion in forum .

LEt me know if you have any query on this.
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Friday, 02 November 2018 19:37
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So if the user has no points or less than 50 point.
But the user asked the question/ discussion in forum (after set new discuss to -50 point).
Will the user be deducted or something else?
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Wednesday, 07 November 2018 22:19
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Hello Chatchai,

Currently we don't have this functionality. It can be done using customization to deduct point when user create or ask in discussion as i already mentioned in above reply.
https://stackideas.com/forums/selling-point-with-payplans#reply-437292

What i mean is this part -> http://take.ms/MZ7kG , because if the user doesn't have any point, they still can able to submit new discussion, so they will become -50 point if the user current point is 0.

Let me know if you will have any query.

Updated reply
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Thursday, 08 November 2018 12:29
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Attached image.
It should not be lower than zero.
If the point is not enough. Asking can not be done.
Users need to buy a new plan.

Ok Now, I 'm understand
I want this function ( check point enough or not ) how could I customization ?
Please help!
CJ
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Thursday, 08 November 2018 14:35
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Hello chatchai,

I want this function ( check point enough or not ) how could I customization ?
To check user point, currently Es don't have this functionality, it will require significant changes in code.
You can request for this customization from us at CRM (https://crm.stackideas.com) and select "Customizations" . Our sales person would be glad to send you a quote for the customization that you have requested.

Update me if you have any query.

Thank you for understanding !
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Thursday, 08 November 2018 17:54
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