By Daniel Holdinghausen on Monday, 28 May 2018
Posted in Technical Issues
Replies 9
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i update easy blog to 5.2.4 and i noticed that the search dont work at https://www.hausbauberater.de/bauwissen
Hey there,

I am really sorry for the delay of this reply as it is a public holiday for us here.

It seems like I was unable to login from your backend and FTP server, this is what i hitting now :

FTP
--------

Status: Initializing TLS...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server


Backend
-------------
Protected area

By the way, can you temporary disable your JCH - Optimise plugin, cache system and clear all the cache from your site backend and see how it goes?

Keep us update if the issue still persists.
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Tuesday, 29 May 2018 10:45
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i deactivate jch and jotcache Plugin and also gzip but it dont work.
After that i deactivate the system cache and now it works.
Do you have any solution how it works with cache?
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Tuesday, 29 May 2018 11:45
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It should work if the site enabled cache system, what if you enabled back again the cache system, is it still work?

If not, perhaps you can update your backend protected area password and your correct FTP details so I can able to check on this.
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Tuesday, 29 May 2018 11:48
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i noticed that it works now with all active plugins.
I keep watching
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Tuesday, 29 May 2018 11:57
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Hey Daniel,

Hm, this is odd but if the problem occurs again, please provide us with the access and let us know. We'll check and see where the problems are
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Tuesday, 29 May 2018 12:36
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i make the update to 5.2.11 and now i noticed that the search dont work again.
Please have a look.
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Friday, 18 January 2019 17:28
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Can you update your correct backend and FTP login access at http://stackideas.com/dashboard/site so we can better have a check?
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Friday, 18 January 2019 17:40
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i have update the data.
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Friday, 18 January 2019 17:50
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It seems like those compressed css/js file not updated the Easyblog latest stylesheet and Javascript so caused this issue.

Because you have use JCH optimise plugin, so what i did is temporary disabled it and disable all the cache system from your backend, then reload the page and it work fine.

After that re-enabled back those plugin and cache system, it will remain to work now, can you give it a check?
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Friday, 18 January 2019 18:07
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