By Groupe Média Théapolis on Saturday, 29 September 2018
Posted in General
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Hello,

We have a link problem with some of our articles (image-article).

When publishing an article, a publication is automatically created on the stream (image-stream).

In this publication, the link to the article is not good and leads to a bad page (image-bad).

The problem is also present when we click on the article in the module Search (image-search).

Do you have any idea what might cause these mistakes and do you have a solution?

Best regards.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like when i access this link manually on the browser, it return me 404 link, can you check my following link and see whether i enter the correct permalink for that article page?

[gist type="php"]
https://leweborateur.fr/mensuel-2018-octobre/744-mensuel/2018-octobre/320464-quand-l-etat-envisage-le-plus-grand-casse-de-l-histoire-pour-165-milliards
[/gist]

By the way, i realised this this article permalink point to this menu item id 1068 which is "SP Page Builder » Page" (http://take.ms/71zRz), may i know what this menu type does?

[gist type="php"]
https://www.leweborateur.fr/component/content/article/744-mensuel/2018-octobre/321491-quand-l-etat-envisage-le-plus-grand-casse-de-l-histoire-pour-165-milliards?Itemid=1068
[/gist]

However, I've tried to remove this 'Quand l’État envisage le plus grand casse de l’histoire pour 165 milliards' indexed data from your site backend > component > smart search, but i noticed that when i try to re-index it, the system return this error 'The table '#__finder_tokens' is full'

It look like what this error mean is, this table #__finder_tokens already disk space is full, perhaps you can consult with your webhosting provider regarding this and see whether can do something about this table in your database?

You can refer this link : https://dev.mysql.com/doc/refman/5.7/en/full-table.html
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Saturday, 29 September 2018 09:49
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Hello,

The good link of the article taken as an example is this one:

https://www.leweborateur.fr/mensuel-2018-octobre/744-mensuel/2018-octobre/321491-quand-l-etat-envisage-le-plus-grand-casse-de-l-histoire-pour-165-milliards

About the SP Page Builder page, this is our component that makes it easy to create pages. It is used in particular for the home page of the site (La Une).

It is as if the bad link, failing to open the article correctly, opened it with the default page menu (La Une). But this menu is not at all made to display an article.

Regarding the error 'The table '#__finder_tokens' is full', we will see that, thank you for informing us.

Best Regards
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Saturday, 29 September 2018 16:04
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Hi there,

I see, Kindly find my response for your inquiries below:
When publishing an article, a publication is automatically created on the stream (image-stream).
In this publication, the link to the article is not good and leads to a bad page (image-bad).

May I know do you already remove this stream item in EasySocial? as I go to your dashboard I cannot see/find the stream item for that as your screenshot given above

The problem is also present when we click on the article in the module Search (image-search).

Regarding this, seems like I unable to index for your smart search where I'm hitting the same thing as my colleague hit previously http://take.ms/hYpwDg . In order for further check on this, we kindly need you to consult with your webhosting provider, where is you already did. We will further check on this once the 'The table '#__finder_tokens' is full' is resolved

Thanks for your understanding and cooperation.
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Monday, 01 October 2018 10:49
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