By Supporter on Tuesday, 22 January 2019
Posted in General Issues
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Hello,

For testing purposes I bought plans then deleted them in the backend.
But the sales count in the dashboard still count some sales, it is not reset after all sales have been deleted
Hey Supporter,

I've tried to access administrator of your site but it seems administrator url is not accessible.

404
URL invalid


Analytics calculation re-calculate on cron job execution. You will not see the changes instantly , If still not updated the sales then try to rebuild the states again (Backend PayPlans >> Alanlytics >> Sales) and see how it goes ?
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Wednesday, 23 January 2019 12:37
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Hello Manisha,

If there is any typo error in the url you are redirected to a 404 page,
The url seems right if you look at it quickly but if you retry from the 404 url you probably missed to delete the /en/ language part in the url....

Anyway I understand that the cron needs to run and this is something I wanted to set up later...
I did rebuilt the statistics.

You can close this post now, I will open a new ticket if needed

Thank you
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Wednesday, 23 January 2019 16:35
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Hey Supporter,

Thank you for updating us on this.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Wednesday, 23 January 2019 17:49
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