By emilkopatsch on Sunday, 18 May 2014
Posted in Technical Issues
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Hello emilkopatsch,

I am really sorry for the delay of this reply as it is a weekend for us here.
Is it possible provide us with your Joomla backend and FTP access so we can help you check on this? Please advise.
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Sunday, 18 May 2014 11:39
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Sitedetails
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Sunday, 18 May 2014 16:52
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Hello emilkopatsch,

I am really sorry for the delay of this reply as it is a weekend for us here.
I have tried to access in your Joomla backend and FTP but i getting this :


//Joomla backend
Warning
You do not have access to the administrator section of this site.

//FTP
Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server


By the way, can you turn on the Error_reporting from your backend > System > Global configuration > Server > Error reporting - YES
And may i know where you click this link ( http://1stevent.at/index.php?option=com_easyblog&view=latest&format=feed&type=rss ) in your site? Please advise.
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Sunday, 18 May 2014 19:51
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Hello,

I forgot to give you Administrator rights in joomla;-( but i fixed this. The link you want to know, look at my attached sreenshot.

I did turn on the error reporting to maximum
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Sunday, 18 May 2014 22:11
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Hello Emilkopatsch,

I am sorry for the late reply.
I cannot access some settings in your backend. Can you please give us superadmin access so that we are able to assist you on this issue.

Please be advise.
Thanks.
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Monday, 19 May 2014 12:13
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Hello emilkopatsch,

Sorry for late reply to this,
Can you set this user "stackideas" have a Super administrator privilege so i can access in your Easyblog setting and global configuration setting? Because when i access the Easyblog backend. it only show me documentation (check my screenshot below)

I have checked in your screenshot, it seems like you didn't enable the RSS option. If you're not using the Feedburner, you can enable the RSS, so you can view the RSS feed in your frontpage.

Also, when i disable this plugin "AddThis - Bookmark and Sharing Tool", it should work fine now when you view this link ( http://1stevent.at/index.php?option=com_easyblog&view=latest&format=feed&type=rss )

Please advise.



Best Regards
Arlex
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Monday, 19 May 2014 12:21
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