By brent peacher on Friday, 09 February 2018
Posted in Payment Gateways
Replies 10
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I upgraded to Paypal version 3.6.4 and since then, its not updating the status of subscriptions as they're paid. Is there a way to roll back to to the previous version 3.5.3?

I tried deleting it and I get an error: [You are not allowed to delete this Payment App until payment exists corresponding to this App.

I'm using payplans 3.6.3.
Please share your site's admin details, so i can check this issue.
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Friday, 09 February 2018 11:04
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Where do I need to go to share that securely?
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Friday, 09 February 2018 13:23
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Sorry, I just saw the 'site details' tab on this forum. I've shared admin access.
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Friday, 09 February 2018 13:25
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Hello Brent,

I see one error log related to paypal app. I have re-installed the paypal app at your site.
Please try to complete one more payment and update me if still issue not resolved.
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Friday, 09 February 2018 15:14
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Its still not updating the status upon successful payment. Additonally, I've been receiving emails with the following informaiton:

Error Log Details-
Message: Error Occurred in Paypal Payment Process
Record Id: 1394
Record Type: PayplansPayment
error_message: Array
response_data: Array

The record ID started with number 1382 and has sent an email for each number between 1382 - 1394.
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Friday, 09 February 2018 21:37
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Hello Brent,

Please update us your site FTP details, so i can debug this issue.
As this issue is already fixed, so need to verify the code.
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Saturday, 10 February 2018 13:34
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I've updated my server details. I appreciate you looking into this.
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Tuesday, 13 February 2018 09:22
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Hello Brent,

I have done the changes at your end.
Please try to complete one more payment and let me know if still issue persist.
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Tuesday, 13 February 2018 12:14
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That fixed it. What did I have wrong?
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Tuesday, 13 February 2018 12:45
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Hello Brent,

Somehow the code is not changed at your end.
I have updated the code at your end.
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Tuesday, 13 February 2018 13:27
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