Retrieving list of languages...
By Alexander on Saturday, 28 April 2018
Posted in Technical Issues
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Hi,
Just installed EasySocial.
When trying to install a new language I go to the "languages" option.
I get the message "Retrieving list of languages..." as I got with EasyBlog and EasyDiscuss, which I already installed. However I won't get any languages listed for EasySocial. Get the message displayed permanently instead. Nothing happens, unlike with Blog and Discuss.

Any idea what may be happening?

Thanks in advance for your reply.

Regards,
Alex
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I was unable to access your Easysocial configuration page, this is what i hitting now : 


×

Error

You are not authorised to view this resource.


Can you assign this user account to have superadmin privileges?
Arlex Wong
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Saturday, 28 April 2018 09:39
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now you have superadmin privileges
Alexander
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Saturday, 28 April 2018 15:05
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For some reason, your server return 502 bad gateway error.

Because Easysocial the way it trying to retrieve the language data from our server is different than Easyblog.

I already applied some fix into these following files, it should work fine now.
JoomlaFolder/administrator/components/com_easysocial/controllers/languages.php
JoomlaFolder/administrator/components/com_easysocial/themes/default/languages/initialize/default.js
Arlex Wong
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Saturday, 28 April 2018 20:27
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Thanks for the quick help also on the weekend.
Alexander
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Saturday, 28 April 2018 22:43
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You're most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding
Arlex Wong
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Saturday, 28 April 2018 23:16
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