By n00bster on Monday, 16 February 2015
Posted in General Issues
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JUST4INFO - i found this nice looking module for EB Blogs
http://demo.minitek.gr/#responsive_grid_for_easyblog
Hi n00bster,

Thanks for sharing.
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Monday, 16 February 2015 17:15
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Thanks
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Wednesday, 18 February 2015 01:34
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woo thanks
hope they will greated :
the albums pile for easysocial like they have for jomsocial : http://demo.minitek.gr/#albums_pile_for_jomsocial
and the responsive photogallery for easysocial like they have for jomsocial : http://demo.minitek.gr/#responsive_photo_gallery_for_jomsocial

that also could be great except if stackideas team will have the great idea to deliver us a ES albums page (photo&video) that could achieve something like that in the next ES release

Loïc
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Wednesday, 18 February 2015 03:23
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Hello Loic,

I think it is a nice idea. I will consult this with our developer and see how it goes.
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Wednesday, 18 February 2015 10:31
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thanks for the sharing, looks sexy and elegant ! i will purchase this extension for easyblog,

i contacted their support to se if they can develop the same thing as jomsocial to easysocial !
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Wednesday, 06 May 2015 03:12
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Hello Jan,

Thanks for the heads up
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Wednesday, 06 May 2015 12:28
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I would like to share my experience with this module.

It ! was ! working well with 3.9 version of easyblog.
During the Beta testing of EB5 (2015-06-04) I contacted Minitek to warn them the module has a fatal error and is not compatible with EB5, their answer:
The latest version is 3.9 ... We will start supporting version 5.x as soon as it is in official stable version.

Then on 2015-06-17 (2 days after EB5 release) it wrote them EB5 is out and asked if they already moved on to provide an update:
When the modules support EB5, you will see it in the product page

This answer can be understood like : "just don't ask, we will update the module when we want to..."

To date (42 days later) nothing changed, the module has not been updated.
I am loosing two months (and maybe much more...) of a paid subscription.

This is a total lack of professionalism and I will never renew or buy another subscription at Minitek.

We all need components, modules, plugins that are profesionnally supported.
If not our website(s) will be down in the worst case or will lack design/funcionnality for the user experience and attractiveness your were counting on.

They have lost a customer.
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Monday, 27 July 2015 16:20
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Hey there,

Sorry to hear about that. I will get our marketing personnel to get in touch with them to see if they need any help. We are trying our very best to push every 3rd party extension developers to update their modules / plugins to support EB5.
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Monday, 27 July 2015 16:22
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Hi Mark,

Generally speaking I see two kinds of 3rd party developpers the ones who want to make profit from popular extensions and the professional ones, invested people you can rely on...

If it is true they need any help from Stackideas, why don't they just ask for this help and inform their customer they have difficulties to code an update, ask to be patient, that they are really working on it...
Maybe I am asking too much?

You guys and some other few developpers maybe placed the bar too high... this does and will not stop us all to still ask for more, hahaha

Cheers !
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Monday, 27 July 2015 16:40
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Hi Mark,

This is Yannis from Minitek.gr.

The transition to the new Easyblog 5 has been a pain for us 3rd party developers (time wise).

When we decided to support Stack Ideas products, we did not know that such incompatibilities would arise between consecutive versions.
This is hurting primarily Easyblog, because too many 3rd party extensions are rendered completely useless in the latest version.

If you want to create a reliable chain of 3rd party extensions, you must never allow such incompatibilities to exist in the future.
Otherwise, it would be very hard to keep up with Easyblog as most of the 3rd party developers do not have time to fix what was not broken in the previous version.
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Monday, 27 July 2015 22:14
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Also,

It would be better if posts like #reply-211583 were not publicly visible in your forum.

We would never allow posts like this for one of our partners in a public forum.
Stating that the extension does not work is absolutely ok, but arbitrary conlusions of whether we are professionals or not is not fair play for us since we are supposed to be partners.
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Monday, 27 July 2015 22:28
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hello,
hope it'll work in the future
this module is a must have
loïc
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Monday, 27 July 2015 22:41
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Supporter wrote:

I would like to share my experience with this module.

It ! was ! working well with 3.9 version of easyblog.
During the Beta testing of EB5 (2015-06-04) I contacted Minitek to warn them the module has a fatal error and is not compatible with EB5, their answer:
The latest version is 3.9 ... We will start supporting version 5.x as soon as it is in official stable version.

Then on 2015-06-17 (2 days after EB5 release) it wrote them EB5 is out and asked if they already moved on to provide an update:
When the modules support EB5, you will see it in the product page

This answer can be understood like : "just don't ask, we will update the module when we want to..."

To date (42 days later) nothing changed, the module has not been updated.
I am loosing two months (and maybe much more...) of a paid subscription.

This is a total lack of professionalism and I will never renew or buy another subscription at Minitek.

We all need components, modules, plugins that are profesionnally supported.
If not our website(s) will be down in the worst case or will lack design/funcionnality for the user experience and attractiveness your were counting on.

They have lost a customer.
Yannis wrote:

Also,

It would be better if posts like #reply-211579 were not publicly visible in your forum.

We would never allow posts like this for one of our partners in a public forum.
Stating that the extension does not work is absolutely ok, but arbitrary conlusions of whether we are professionals or not is not fair play for us since we are supposed to be partners.


I'm impressed...
You do not reply in your own ticket system on your website but you find the time to post here...
You would not allow bad reviews just because you are in a "partnership"!
This is another evidence on your views on freedom of expression and your totalitarianism.
You would not allow bad review of a partner but here in your partner forum you publicly post Stackideas should not develop their extensions the way they they do it?

Yannis wrote:

...

The transition to the new Easyblog 5 has been a pain for us 3rd party developers (time wise).

When we decided to support Stack Ideas products, we did not know that such incompatibilities would arise between consecutive versions.
This is hurting primarily Easyblog, because too many 3rd party extensions are rendered completely useless in the latest version.

If you want to create a reliable chain of 3rd party extensions, you must never allow such incompatibilities to exist in the future.
Otherwise, it would be very hard to keep up with Easyblog as most of the 3rd party developers do not have time to fix what was not broken in the previous version.



@ Mark,
Do whatever you want with this answer and the previous posts, keep them or delete them.
More than ever my opinion is clearly set now...
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Monday, 27 July 2015 22:47
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@Supporter

A typical biased, venomous, dismissive and destructive review.

Your aggression speaks for itself.
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Monday, 27 July 2015 23:03
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Yannis, from what I read above:

- you still did not apology for not responding in your ticket system.
- you still did not write about working on an update and possible release in the next days/weeks
- you fire on others but not accept criticism

I'm done with you, sorry !

Supporter wrote:
@ Mark,
Do whatever you want with this answer and the previous posts, keep them or delete them.
More than ever my opinion is clearly set now...
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Monday, 27 July 2015 23:11
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I really don't care about you man.

Do whatever you like.

I care only about well-intentioned customers.

And these customers will ALWAYS get free subscriptions for new releases for as long as they like.
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Monday, 27 July 2015 23:18
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Yannis wrote:

I really don't care about you man.

Do whatever you like.

I care only about well-intentioned customers.

And these customers will ALWAYS get free subscriptions for new releases for as long as they like.

Excellent !

Show your real face and how you really treat existing customers.

Let everyone know how who they are doing business with.

PS: Will I get a refund ???
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Monday, 27 July 2015 23:21
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You are a slanderer.

You will get a lawsuit, not a refund.
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Monday, 27 July 2015 23:31
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Yannis wrote:

You are a slanderer.

You will get a lawsuit, not a refund.


Wow, this is even better now... looking forward to your lawsuit and how you will defend yourself!

But do not forget you are binded with your sales conditions and what you write in your ticket system...

It could be me that initiates a procedure against you ...and probably add to the instruction all what you have written in here (therefore saving this page as a pdf).
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Monday, 27 July 2015 23:51
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Hi guys,

Thank you for sharing all of the opinions. Stack Ideas respects both our partners and our customers and we treasure both equally; it actually hurts to see such responses in our forum.

I will close this thread for now; for any inquiries please contact us via our CRM. Thank you for your kind patience and understanding.
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Tuesday, 28 July 2015 12:51
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