For an account to be activated, you may be required to upload a profile picture and some photos in the album, as well as complete your profile 100%, can you do that?
Hi Lucio,
You can make the profile avatar and cover as required field by go to the user workflow and edit both of it to be required: http://take.ms/kb0Lo
Please give it a try
You are most welcome Glad to hear your issue has resolved.
As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.