Reply thread not opening when accessing comment with #permalink
By tylr23 on Sunday, 16 August 2020
Posted in Technical Issues
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Hi,

Not to sound picky but if you are on the view dashboard/comments and that you click on "view comment";

then, If this comment is a reply inside a thread, the thread will not open and you will land at the top of the page and not see the comment in his contest.

You may check on my site the "test comment" from the comment dashboard.

Kind regards,

Matt
Hi there,

Im sorry for the inconvenience. Regarding your inquiry,
> If this comment is a reply inside a thread, the thread will not open and you will land at the top of the page

I've checked your site and this option `hide replies` is turned on. When this option is turned on, it will hides all replies on your site. Since, replies are not yet loaded on the page, the anchoring cannot find the correct anchor to be navigated to. I've turned off this option and it is working fine now. To checkout this option: EasyBlog > Settings > Comments > General > Hide replies.

By the way, the main reason why it behaved like such is to speed up the page loading by only displaying the parent comments. Sub comments will only be rendered upon clicking show replies.

Hope this helps.
Thanks.
Yasser Ibrahim
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Monday, 17 August 2020 10:57
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Thanks for checking Ibrahim, this is a default behavior then.

Have a good day,
tylr23
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Monday, 17 August 2020 14:51
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
Yasser Ibrahim
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Monday, 17 August 2020 15:11
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