By Reuel Sample on Thursday, 24 September 2015
Posted in Technical Issues
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Good morning -

I have updated to the latestt version of EasyDiscuss. Joomla is also up to date.

People who are replying on Windows based platforms are unable to reply. I am getting different errors depending on the browser.

From a linux-based firefox I am getting: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

From chromium: Failed to load resource: the server responded with a status of 500 (Internal Server Error)

From Microsoft Edge: SCRIPTS: Access is denied.

According to Miscrosoft, it is a Cross-Origin error - so I have enabled that. Still, no joy.

Thanks!
Hey Reuel,

it seems like you have configure some restriction from your admin tool so causing this issue, when I submit a reply with your content, I hitting following warning message.

403 This request is blocked by Admin Tools. Please change this message in the component's options.


I have temporary create "WAF Exceptions" for Easydiscuss in your admin tool. It should work fine now.
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Thursday, 24 September 2015 13:55
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Hey Reuel,

I am really sorry for the delay of this reply as it is a public holiday for us here.

Can you provide us with your Joomla backend and FTP access so we can better have a look?

Because I also using windows based PC.
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Thursday, 24 September 2015 13:08
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Thanks. Information submitted.
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Thursday, 24 September 2015 13:18
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That was strange, because I can able to reply on my test post in your site even I using Windows 8.1 OS. (I have unpublished the test post in your site)

You can take a look of my video link here : http://screencast.com/t/Gv700qzh

Am i missing something here? Please advise.
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Thursday, 24 September 2015 13:27
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OK -

Still not working for me.

I am sending you the user details of who is trying to post, and the post.
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Thursday, 24 September 2015 13:36
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Working! Thanks!
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Thursday, 24 September 2015 14:06
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You're welcome, glad to heard your issue resolved.
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Thursday, 24 September 2015 14:08
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