By Nick on Wednesday, 12 March 2014
Posted in Technical Issues
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Hi,

So I finally got around to installing my premium version on top of my free version of Komento.

All went well, updated a few settings, set my theme.

Most of my settings remained from the upgrade.

One problem, even with replies set to on and anything related to replies set to on or enabled I do not see a reply button to any comment posted on any article.

I even looked in the source code usinf FireBug to make sure I did not add any weird CSS to hide it.

I did not.I sent an email about 20 minutes ago detailing the link and logging into my admin panel to have you guys check this out and hopefully get it working.

Submitting comments works fine it is just not showing a link to reply to a comment like it used to.

Thanks,
Nick
Hello NIck,

I have checked in your site, it seems like this user "nnarbone" is under multiple user group, can you check is it all the user group is have the permission to reply in comment?
Because i have tried to create a new register user "stackideas" (Only under 1 user group), so the reply button is appeared in your site. Check my screenshot : http://screencast.com/t/AsjGMbfYx9
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Wednesday, 12 March 2014 14:39
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I see... But why is the default setting for all usergroups no replies? I have about 30 usergroups and when adding more usergroups I will continually need to remember to adjust comment settings. The default should be the opposite given this is a comment system you should assume we want people to be able to reply to comments by default.

And if you are using parent->child relationships with Usergroups then nnarbone being a super user in the public group should override anything first off, as well it should then go down the list of usergroups( child->parent. ) If in multiple usergroups the oldest child usergroup should take precedent. Using the lft/rgt table structure like Joomla provides is the way to go in determining this, otherwise you make people who have tons of usergroups monitor this part which we should not have to worry about.

The same also goes for when selecting where comments should be displayed. I have parent/child categories for articles but when selecting the top level category all the child categories do not have the comments on them, instead I must multi select all the categories I want to have comments on. Then when adding new categories I must come back here to update that as well. Why allow or even show the option to select parent categories if you do not abide by that structure? If the parent category is selected then all child categories should show the comment system, instead you do it backwards and allow the parent category to be selected. Makes no sense and I hope you see what I talking about as being an issue as Joomla provides these tools that are not being utilized fully.

But either way thanks, this should fix it for me. I will adjust these groups tomorrow and comment back if not fixed. The comment system itself is awesome, just my thoughts..

Thanks!
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Wednesday, 12 March 2014 14:53
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Hello Nick,

Thanks for heading up on this, we will discuss with our developer and see how it goes.
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Wednesday, 12 March 2014 15:11
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