By Sean Caranna on Saturday, 08 August 2020
Posted in Payment Gateways
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When a credit card is declined by stripe the system keeps retrying constantly for 24 hours resulting in hundreds of charge attempts.
Hey there,

I am really sorry for the delay of this reply due to weekend.

In case of recurring payment with stripe they process on cron job execution. If payment failed then it will request for payment again on cron job, number of times runs. To limit the failure payment limit, you need to limit the number in backend Settings >> System, here find Recurring payment failure limit field and set some value in this.

if you already set that limit and still more then limit request initiated then please provide us with the back end and FTP access to your site to check on this issue further?

Looking foreword to your response.
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Monday, 10 August 2020 10:48
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That's what I was missing. Thanks!
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Monday, 10 August 2020 19:05
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Hi there,

You are most welcome.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Monday, 10 August 2020 19:27
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