renewals
By STEVE DAVEY on Thursday, 29 May 2014
Posted in Pre Sales
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Is there a renewal email that is supposed to go out? I noticed I am expired but I never received a renewal email. I see the in the forums that it says one is sent with a coupon code?
Hello Steve,

Yup, you should receive approximately 30 days from your expiry date before your expiry date. If you haven't get your email for a coupon code, get it from https://crm.stackideas.com
Mark
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Thursday, 29 May 2014 20:26
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i've not seen this crm link you sent before, is my stackideas login credentials supposed to work on there? they aren't
STEVE DAVEY
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Thursday, 29 May 2014 20:44
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Hello Steve,

Yep, your same login credentials would work on https://crm.stackideas.com as well as our main site. They share the same login credentials. If you are still having issues accessing the helpdesk, you can always write to us at support AT stackideas.com
Mark
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Thursday, 29 May 2014 22:24
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I am confused, I'm being referred to a new, empty crm/forum, so I should resubmit the question there?
STEVE DAVEY
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Thursday, 29 May 2014 23:57
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Hello Steve,

I believe we have already replied you in the ticket and it looks like your license has already been renewed
Mark
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Friday, 30 May 2014 11:38
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