By Simon Logan on Monday, 10 July 2017
Posted in Post Sales
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Hi there

I needed to re-purchase EasyDiscuss for a client and had a renewal link for an old license and renewed it, however only after doing so realised that it was still attached to a previous client and I can't seem to disconnect it.

The old client, youngacademyofscotland.org.uk no longer pays us for the updates which is why I let the license expire, however the new client, delta-ee.com will be doing so. is there a way for me to reassign the license or cancel the old renewal and process a fresh order so that it can be used for DeltaEE?

Sorry about that.
Hi Simon,
We have helped you assign your EasyDiscuss license to delta-ee.com.
Regards.
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Monday, 10 July 2017 19:24
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That's great, thanks for that.
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Monday, 10 July 2017 19:31
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You're most welcome Simon.
Regards.
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Monday, 10 July 2017 19:38
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