By santi pink on Saturday, 15 August 2015
Posted in Post Sales
Replies 7
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Views 0.9K
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I just renewed, but it did not kick in. Can you please fix asap.
Thank you Mark and team! Got the renewal and can download now.
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Monday, 17 August 2015 02:22
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Hi there, any updates from Friday? I'd like to work on this over the weekend....
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Sunday, 16 August 2015 04:08
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Same thing for me -- 8/15/15, 4:42 PM CST / EasySocial Professional Plan renewal successful, but when viewing dashboard it continues to say expired.

No happiness.
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Sunday, 16 August 2015 05:43
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It used to be that when purchases are made here, you can access it right away. I hope customer service hasn't dwindled down...I haven't been on this for awhile.
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Sunday, 16 August 2015 12:18
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Hi guys,

Thank you for starting up this thread. I apologize for our late response; it was weekend during the time this thread was started and most of us are occupied with Joomladay Malaysia.

I can see that Santi's issue has been resolved.

George, I've fixed yours, too. You should be able to see the updated license in your dashboard. It would be best if you start your own new thread for any cases that you have. This is to ensure that our team are able to response to all issues systematically; sharing your issue in another person's thread, even though you are facing the same issue, might results in our team missing out on your case.

Would you guys be kind enough to verify that everything is solved?
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Monday, 17 August 2015 12:13
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Thanks all for the super quick response !

Everything works perfectly now.
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Tuesday, 18 August 2015 05:47
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Hello George,

You are welcome.
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Tuesday, 18 August 2015 11:07
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