Renewal Button not working
By Richard on Friday, 02 October 2015
Posted in Post Sales
Replies 3
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I tried to use the 'Renew Now' button to renew early for Easy Social and received this message:

"We were unable to find the requested file or resource".

Is this because it will auto renew later and early renewal is not allowed (I renewed early last year)?
Hey Richard,

Since you are one of the early adopters, you won't be able to "Renew your subscription" because you are on a unique plan which is much more cheaper compared to the current plan. Since it is a recurring subscription, you will automatically be billed so long you have a valid billing details set in your auto billing under our merchant
Mark
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Friday, 02 October 2015 01:19
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Thank you for the explanation Mark, appreciated,
Richard
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Friday, 02 October 2015 01:26
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You are most welcome Richard
Mark
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Friday, 02 October 2015 01:36
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