Removed DJclassifieds and can no longer access EasySocial - white screen
By Mel on Friday, 11 November 2016
Posted in General Issues
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Hi,

I was tidying up my installation and uninstalling components I no longer used and now I cannot access my EasySocial. I have found out what is causing it (I uninstalled DJClassifieds and there was an EasySocial app associated with it) I get the following error:

Fatal error: require_once(): Failed opening required '/home/mysite/public_html/administrator/components/com_djclassifieds/lib/djseo.php' (include_path='.:/usr/local/lib/php') in /home/mysite/public_html/media/com_easysocial/apps/user/djcfitems/djcfitems.php on line 37

Unfortunately I cannot access easysocial via my administrator as a result of this error, as I get a blank white screen. Is there another way to disable/remove this app from easysocial so I can access my pages once again?

Kind regards

Mel
Hi,

I have just got it working again. I went to the MySQL table and found social_apps, then searched for dj in Elements which brought back the app that was causing the issue. I wasn't sure if I could just delete this entry so instead change the Default and State values to zero:

I don't know if this will cause any adverse effects? but for now I at least have my pages back

Mel
Mel
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Friday, 11 November 2016 23:49
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Fatal error: require_once(): Failed opening required '/home/mysite/public_html/administrator/components/com_djclassifieds/lib/djseo.php' (include_path='.:/usr/local/lib/php') in /home/mysite/public_html/media/com_easysocial/apps/user/djcfitems/djcfitems.php on line 37

Based on this error message, the system still looking for this file -> administrator/components/com_djclassifieds/lib/djseo.php from your site frontpage since this djclassifieds app still enabled from your Easysocial application page.

Yes, when you remove the record from the app table, it would be okay. But it would be best if you can remove this app folder from /home/mysite/public_html/media/com_easysocial/apps/user/djcfitems <- .
Arlex Wong
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Saturday, 12 November 2016 13:47
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