Hi Giovanni Mio Medicina,

I am sorry for the delay of this reply.

Regarding your issue, I tried register myself at your site using my Iphone and I cant seem to be able to replicate the issue. Please see this video: http://take.ms/buiwP

May i know what phone you used when encountered this issue?
Please advise.

hi .
i tried with samsumg s5 and samsung s7 edge.

If you emulate the samsung s5 in chrome it works fine, but when i do it on the phone no

Hi Giovanni Mio Medicina,

Thanks for the clarification. Look like I can replicate your issue with android phones. I will report this issue into our issue tracker and will get our developer to check on this issue again.

Thanks.

thanks

No problem Giovanni.

I saw that on the new version of easysocial, mark the problem as resolved.
Unfortunately in my phone (samsung s5 and s8 edge) the problem continues to be there.
The screen disappears every time the keyboard is opened, not just during recording, but every time the keyboard is opened.

Are you using the mobile web template? Can you update to the latest version? We have also updated the mobile template as well.

Thank you so much

You are most welcome