By Peter McLeland on Friday, 23 June 2017
Posted in Technical Issues
Likes 0
Views 439
Votes 0
Using Registration Requester is resulting in a white page with just 'Invalid Token' after pressing Register button.

Any ideas please?
It seems like i was unable to replicate this, you can check my video here : http://take.ms/f2H5i

Can you try clear your browser cache and test again?
·
Friday, 23 June 2017 16:10
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks Arlex,

Have now tried Chrome on Android phone with cache cleared
Opera on PC with cache cleared
Firefox on PC with cache cleared
Chrome on PC with cache cleared
Chrome on different PC with cache cleared

All result in Invalid Token
·
Friday, 23 June 2017 16:31
·
0 Likes
·
0 Votes
·
0 Comments
·
I've temporary disable your site cache system , can you try clear your cache from your browser and try again?

Because i would like to see whether is it related the cache system causing this.
·
Friday, 23 June 2017 17:11
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Arlex,

Yes that seems to be where the problem is, it works fine at the moment.
·
Friday, 23 June 2017 17:34
·
0 Likes
·
0 Votes
·
0 Comments
·
It seems like those cache system always cached those token which populate on the registration form, so caused this invalid token because it always pass in the same token when the user register on your site.

I realised you have using this Regularlabs - cache cleaner plugin, perhaps you can consult with this plugin developer and see whether they have a feature to allow user to clear the cache automatically for those controller method?

You can pass the second screenshot to them , that registration form task is using 'miniRegister'.
·
Friday, 23 June 2017 18:21
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks again Arlex.

With the cache turned off I'm not actually noticing the site being any slower....

I will investigate the options with the Cache Cleaner plugin although I notice that it has a setting for automatic clearing so I'll try a few things.

Appreciate your help as always
·
Friday, 23 June 2017 18:49
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
·
Friday, 23 June 2017 22:53
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post