Registration Requester doesn't work and Registration page doesn't show a few custom fields :(
By Sky Host on Monday, 20 April 2015
Posted in General Issues
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1) I have published the Registration requester module and have done all the settings correctly but it doesn't show up. When I scroll down the page, I just get a glimpse of it and it disappears. Check the Screenshot, it's not very clear though.

2) The registration page doesn't show a few fields like Relationship Status and Education details. All the settings are correct. I have set both the fields to show up during registration as well as mini registration.

P.S; Site details are entered.

Please help!!
Hi Sky,

Sorry for late reply to this,

I've tried to access in your Joomla backend but i hitting this : 


Warning

Username and password do not match or you do not have an account yet.


Please advise.
Arlex Wong
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Monday, 20 April 2015 19:43
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sorry for the inconvenience Alex.. please check the attached detail with this post
Sky Host
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Monday, 20 April 2015 20:01
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Hi,

I am sorry for the late reply.
I have inspected your site, and it seems like the issue is coming from your template(Monlam Designs - Default) and JF Connecto theme. When i changed to the default Joomla template, and EasySocial to Wireframe, this module is displaying correctly. Can you please consult this issue with your template provide and please keep us updated then.

Please advise.
Yasser Ibrahim
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Tuesday, 21 April 2015 13:58
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Thank you Mohd Yaser.. I will contact my Theme developer for the Relationship requester problem.

Regarding the Custom fields not showing (Example: Relationship Status and Education detail) on the registration page, it is not a problem with the template/theme as I checked it with all default template and themes and the problem still persists. Please help!!
Sky Host
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Tuesday, 21 April 2015 14:12
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Hi Sky Host,

Sorry for late reply to this,

By default the relationship custom field will not appear on registration page, it will only appear on when the user editing their profile.

Regarding the Education detail already appear now, what i did is enable this option from your backend, check your screenshot below.
Arlex Wong
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Tuesday, 21 April 2015 19:41
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