registration problems
By Antonio Simmons on Wednesday, 12 March 2014
Posted in General Issues
Replies 8
Likes 0
Views 0.9K
Votes 0
When I try to create a new profile, I get an invalid email address error and the emails addresses I'm using are new. It takes multiple tries to work or I have to just try and continue. Also I put more than the four characters required in the username field and sometimes I get an error message. This could confuse and frustrate a new user. Please see screenshots.
Hi,

Please check the settings for this field in backend -> EasySocial -> Profiles -> Select Profile -> Custom Fields -> Click on the Joomla Email field to load up the configuration.
Jason Rey
·
Wednesday, 12 March 2014 10:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Jason


But I think it is loaded up, do I need to uninstall JomSocial? I just migrated over.
Antonio Simmons
·
Wednesday, 12 March 2014 11:05
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

You do not need to uninstall JomSocial.

What do you mean it is loaded up? I meant that check the field settings to see if the settings are correct (allowed domain, disallowed domain etc)
Jason Rey
·
Wednesday, 12 March 2014 11:06
·
0 Likes
·
0 Votes
·
0 Comments
·
Is this correct?
Antonio Simmons
·
Wednesday, 12 March 2014 11:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi,

Hmm this seems correct.

Please provide us your site's access and FTP access so that we can investigate this for you.
Jason Rey
·
Wednesday, 12 March 2014 11:32
·
0 Likes
·
0 Votes
·
0 Comments
·
Yes!
Antonio Simmons
·
Wednesday, 12 March 2014 18:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi i provided access to my site and FTP did anybody look into the issues?
Antonio Simmons
·
Thursday, 13 March 2014 03:59
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Antonio,

I am sorry for the delay of this reply.

Regarding your issue, I went to your site frontpage and register myself and the registration process went through without any issues. Please see http://screencast.com/t/5I6VuUmTt0
Is your issue resolved? Please advise.
Sam
·
Wednesday, 19 March 2014 18:04
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post