By Ahmet Karaoğlan on Wednesday, 02 July 2014
Posted in Technical Issues
Replies 16
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Hi,

when i add a menu item as activity anyone can not register. when i click register button white blank page open. When i change the menu item as panel it s no problem. Can you help me ?

page is http://www.sporarkadasim.net you can look now and click registar button
Hello Ahmet,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 02 July 2014 02:44
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i send backend access to your private. i dont know ftp access now. i can send later.
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Wednesday, 02 July 2014 03:07
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i sent site backend access information
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Wednesday, 02 July 2014 03:11
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i installed extplorer components for ftp
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Wednesday, 02 July 2014 03:26
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Hello Ahmet,

I am sorry for the late reply.
I have check your site and it seems like your site didn't have dashboard menu for EasySocial. We have try change the activity log menu to dashboard menu and the register button is working corrrectly. You can change this EasySocial activity log menu to EasySocial dashboard menu and see how it goes. May I know why do you use activity log as your default menu for EasySocial?

Please be advise.
Thanks.
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Wednesday, 02 July 2014 12:00
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Hello,

thank you for your reply. I know it with dashboard menu it is no problem. i want to close flow for public with dashboard but i can not do it.
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Wednesday, 02 July 2014 13:48
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Hello Ahmet,

EasySocial needs dashboard menu item for it to function properly. By the way, regarding your issue to hide stream from public, you may use this settings: Joomla > Components > EasySocial > Settings > General > Lockdown Mode > Enable lockdown mode = Yes, Allow registrations in lockdown mode = Yes http://screencast.com/t/E3O0MwWF2Y .

Hope this will help.
Thanks.
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Wednesday, 02 July 2014 14:25
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Hello Mohd,

registration button dont work with dashboard mode and activity log. Did you change anything ? i can not register.
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Wednesday, 02 July 2014 14:39
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Hello Ahmet,

I am very sorry but I am still debugging your site and hit this error: http://screencast.com/t/Jok7iBTuyS . Please enable our access back to your site so that we can continue debug this issue. By the way, may I have your permission to update EasySocial to the latest version? If you have done any customization, it is best for you to do backup of the customization.

Please be advise.
Thanks.
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Wednesday, 02 July 2014 15:25
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Hello Mohd,

thank you for your help. do you want cpanel access ?
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Wednesday, 02 July 2014 15:59
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Cpanel control access information
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Wednesday, 02 July 2014 16:08
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Mohd,

i login to site as admin. if i logout i can register. no problem.

i said this maybe for helping.
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Wednesday, 02 July 2014 16:33
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Hello Ahmet,

I am sorry for the late reply.
I have helped you fix this issue on your site. Can you check it for me and confirm back to us is this issue is still persist? The reason why is, it seems like this menu (Kayıt Ol) on the bottom menu messing up the routing of menu. I have helped you disable this menu. One more things is, the reason why "click register button white blank page" is that, your mode settings for registration on EasySocial is set to quick, thus, that makes your site hitting php error.

Looking forward to hear from you again. Hope this will help.
Thanks.
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Thursday, 03 July 2014 11:09
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Mohd,
firstly you try it thank you. Now no problem i can register. for this problem quick registration module did not work and now work.
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Thursday, 03 July 2014 13:32
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Mohd Hello,
you forward the registration button to /kayit/adimlar/1.html. But we must link registration button to /kayit.html. Because i have more profile types. kayit/adimlar/1.html link is for only one profile type.
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Thursday, 03 July 2014 13:40
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Hello Ahmet,

I am sorry for the late reply.
I have fixed this issue on your site and now by clicking Kayıt Olun (registration) button, it will be directed to /kayit.html in which you can select which profile you want to choose. To do this, I have configure some settings in your site. I have disable the mini registration as shown in this screenshot: http://screencast.com/t/AEj6x5mEDa in Joomla > EasySocial > Themes > Frosty > Dashboard > Display Mini Registration = No. It is because if this mini registration is enable, EasySocial system will force to choose/use default profile as shown in this screenshot: http://screencast.com/t/yQqug6UGSNM in Joomla > EasySocial > Settings > Registration > Mini Registration, which resulting EasySocial to displayed only one profile.
Can you verify it for me is this issue is resolved in your site? Looking forward to hear from you again.
Thanks.
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Saturday, 05 July 2014 03:58
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