Registration not possible after update to 1.2.18
By Darko on Tuesday, 01 July 2014
Posted in Technical Issues
Replies 10
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Views 1.2K
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System:
Joomla 3.3.1
ES 1.2.18

Replication steps

1. Go to site provided in the details
2. On a very home page, try to register new user

Result:
Notice: Undefined index: password in /home/vezimeco/public_html/administrator/components/com_easysocial/models/registration.php on line 875

Warning: Creating default object from empty value in /home/vezimeco/public_html/administrator/components/com_finder/helpers/indexer/adapter.php on line 560

Catchable fatal error: Argument 1 passed to plgFinderEasySocialUsers::index() must be an instance of FinderIndexerResult, instance of stdClass given, called in /home/vezimeco/public_html/administrator/components/com_finder/helpers/indexer/adapter.php on line 333 and defined in /home/vezimeco/public_html/plugins/finder/easysocialusers/easysocialusers.php on line 149
Hello Darko,

Sorry for late reply to this,
Can i have your Joomla backend and FTP access so we can help you check on this? Please advise.
Also can i have the permission to help you reinstall the EasySocial again if needed?
Arlex Wong
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Tuesday, 01 July 2014 10:12
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Hi Arlex

The Backend access is provided in the form.
Unfortunately, i can not provide you with FTP access because of the company policy that implies using VPN for access to our servers. I simply dont have access to SOA so i cant issue the keys for you, but you can install something like exTplorer or similar joomla file manager. It will work just fine.

Also, you can reinstall as needed. I have regular backups and all our customizations are in override folders so no worries about that.
Darko
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Tuesday, 01 July 2014 10:55
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Hello....
Darko
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Wednesday, 02 July 2014 14:32
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Hello Darko,

I'm really delayed of this reply,
I'm still investigate on this issues, i will get back you as soon as possible.
If you have the Explorer extension that should be better for us do the debugging in your site.
Arlex Wong
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Wednesday, 02 July 2014 18:39
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Hello Darko,

After debugging long time, it seems like your homepage that quick registration only available email address and password field, when i check from your full registration, you have a lot of custom field also required to filled in, if not the registration is won't complete.

Can you try set all the custom field to required No except email address and password and see how it goes? Check my screenshot below. Please advise.
Arlex Wong
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Wednesday, 02 July 2014 22:09
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Wait... are you actually advising me to stop collecting information from users on the registration?
Im sorry, but that solution is ass backwards and its not an option.

Any other suggestions?
Darko
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Thursday, 03 July 2014 09:49
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Darko,

What happens if you disable the Finder plugin called easysocialusers?

Jordan
Jordan Weinstein
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Thursday, 03 July 2014 10:32
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Hello Darko,

I am sorry for the late reply.
I am sorry for the confusion earlier. What my colleague means is that you need to set registration mode to full in order to satisfy your required fields. I have helped you set this settings: Joomla > Components > EasySocial > Settings > Regisration > Mini Registration: Mode = Full. Now your site's regisration is working correctly and can you check it for me is this issue is still persist? Please do update us back.

Looking forward to hear from you again.
Hope this will help.
Thanks.
Yasser Ibrahim
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Thursday, 03 July 2014 11:46
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Hello Mohd

Hi @Jordan

Thanks for looking into this. I've been fiddling with the fields and while i figured out what was wrong
Quick registration obviously requires at least 3 fields otherwise finder plugin will fail
Those fields are
- name
- email
- password
If these 3 fields are in place, quick registration will work. In any other case, quick registration will fail as finder plugin dont have enough parameters to index a user
So, i reverted back to quick registration, added name name field to quick registration, and forced users to populate all other fields after registration.
This works quite nicely. So as a suggestion, you might want to consider forcing these 3 fields on quick registration
Darko
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Thursday, 03 July 2014 13:47
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Hello Darko,

Thanks for the reply and thanks for your update. Glad to hear your issue have been resolved.
Joomla registration needing full name field in order to complete the registration as you can see here: http://screencast.com/t/D3sKrLmH at least these 3 field is filled.
About your suggestion, I will have a discussion with our developer about this feature. Thanks for your head-up. If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
Yasser Ibrahim
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Thursday, 03 July 2014 17:22
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