By Andreas on Sunday, 19 November 2017
Posted in Technical Issues
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Dear all,

after updating from ES Beta to ES 2.1.x I have trouble with registration form - while checking Username and/or permalink always an server Error occurred. Also the "tooltip" for messages, users, etc. will not be displayed correctly - message "Unable to load tooltip content." And event calendar will not displayed anymore - just a loading circle appears instead...

Need urgent assistance on this behavior because users could not register on site. Thank you!

Best regards
Andreas
Hi there,

It seems that i cant access your site using given access credentials. Please advice.
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Monday, 20 November 2017 10:22
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Sorry - user was not activated. It should work now
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Monday, 20 November 2017 13:24
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Hi there,

It seems that i hit this when access your site as you can see here http://take.ms/Kwv11, and i tried using protostar and it is working as it should as you can see here http://take.ms/jfgGf. I have searched on Google regarding this, and it seems one of their users(Yootheme) hit same issues as you are as you can refer here http://yootheme.com/support/question/116407?order=created

Maybe you can try to update your theme and see how it goes. if problems still persisted, it would be best if you can consult with your current web hosting service provider regarding this and see how it goes.

Please advice.
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Monday, 20 November 2017 15:44
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Thank you for your always extraordinary, great support!
And this time for a matter not caused by stack ideas... the problem really was caused by the yootheme site template as suggested by you. Thx for finding the yootheme tread and solution at all. After updating the template the problems does not exists anymore. Sorry that I assumed that EasySocial caused the problem

Tausend Thanks
Andreas
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Monday, 20 November 2017 16:34
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Hi there,

There should be no problems Sir

By the way, you are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 20 November 2017 16:48
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