By Gavin G on Thursday, 22 May 2014
Posted in General Issues
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I am having problems with IE again. Specifically with user registration. I can't register a new user with IE11 and yet the exact same details work fine if registering with Chrome and even works fine if I use F12 Developer Tools to run IE as version 9 - go figure...

After hitting the Continue button I am presented with a blank error box.
Screenshot attached.
Hi,

There are 2 parts to this.

1. I've fixed the empty error message box issue by patching some files on EasySocial's side.

2. As for the validation issue, I've applied a fix on your template site that is throwing a PHP notice error and that seems to fixed it.

The error from your template:

/home/WEB/NOSCRUBS.NET/templates/jf_social/index.php line 245


<div id="rt-transition"<?php echo $hidden; ?>>


I've changed it to:


<div id="rt-transition"<?php echo isset($hidden) ? $hidden : ''; ?>>
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Thursday, 22 May 2014 12:19
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Many thanks Jason!
The 2nd problem was probably caused by me yesterday when I commented out the loading of transition.js and the $hidden variable to get rid of loading transitions on my site template.
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Thursday, 22 May 2014 21:56
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Actually, it's still not working with IE11. I still can't register a new user.

The error box now has some text saying "Sorry, some information is missing or incomplete. Please check and try again, but all of the fields are filled properly and there are no errors.

When entering the username I noticed it doesn't seem to be checking it properly. If I enter something invalid I do not get the red error text below the field like I do with Chrome. It's the same with the password fields - if I enter different passwords, it doesn't say Passwords do not match below.
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Thursday, 22 May 2014 22:05
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Nevermind, it works fine on another computer with IE11. No idea why it doesn't work on mine at the moment though.
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Thursday, 22 May 2014 23:20
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Hello Gavin G,

Sorry for late reply to this,
I have tried register in your site using browser IE 11, it work fine for me too.
Can you try clear your browser cache and Joomla cache and see how it goes on your pc?
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Friday, 23 May 2014 00:24
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Yeh I tried clearing all caches. I think there is something odd with my IE11 to be honest - it's not the first time I reported issues and it turned out to be just my copy of the browser that wasn't working - works fine on another machine.
Thanks for checking Arlex
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Friday, 23 May 2014 00:34
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Hello Gavin G,

You're welcome, we will glad to help you as much as we can
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Friday, 23 May 2014 01:43
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